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Every Monday we’d like you to meet someone new around here at JustBats.com. Get to know us a little better! Meet Linda! Linda works at the front desk of JustBats.com and makes sure when you walk through our door, you have a smile on your face! Here is what makes Linda tick.

1. How long have you worked here at JustBats.com?
Just celebrated my 4th anniversary on March 19th
2. What are some of your responsibilities at the front desk of JustBats.com?
I greet visitors, I also handle and log purchase orders for colleges and schools, as well as doing other Administrative Assistant duties...I am kind of like a Jill of all trades.
3. What do you enjoy most about working at JustBats.com?
The people!! Everyone is so friendly it makes the day SO much more enjoyable!!
4. Tell us what you enjoy doing outside of work?
My MAIN source of enjoyment comes from my 8 month old grandson!! Coming in 2nd place, I just moved into a brand new house, so now I am enjoying decorating it!!
5. What's your favorite sport and team?
Well this is gonna drive some people here nuts, but I am now a NY Jets fan, because I am a big Tebow fan!! But I am and always will be a Chiefs and Royals fan!!
6. What has been your favorite memory so far from working at JustBats.com?
The t-shirt Jeramey had made for me for Christmas, that had his picture on it!!! Also, my car was in the shop and I had a rental car, back then we had a small ball field on the NW side of the building. Scott and some of the guys were out there taking some pitches, when Scott hammered one that went really high, and really far....right out to the parking lot and found the roof of my rented car....left a pretty good dent in it.....EVERYONE'S jaw was dropped watching it!!!!
7. Give us your top three favorite movies.
Titanic, The Notebook, Ghost.....I'm a big time mush!
8. Any advice for people coming into your line of work?
When you are smiling on the inside, it comes out in your work.

http://www.youtube.com/watch?v=vksgHSz5RbA

Every month we would like to introduce you to a department at JustBats.com. Each department around here plays a key role in making sure everything runs smoothly and you get your bats in a timely manner, while having a great experience shopping with us. Meet the Customer Service and Order Processing team, this department makes sure that all the orders are processed correctly and are the front line for questions, concerns and any issues customers may have.

1. Tell us a little bit about the Customer Service team.
The Customer Service team is made up of about 22 people that are here to help the customer out with anything. This team is made up of a group of people that get along with each other and that have a lot of the same hobbies so they are able to bond outside of work.
2. What kind of responsibilities does each person in Customer Service and Order Processing take on everyday?
The CSRs answer every phone call, chat, e-mail, and Q&A in a timely manner and help with anything the customer needs. The Order Processor helps with inventory, updating orders and canceling orders.
3. Are there any major challenges you and the team face daily, weekly or even monthly in the Customer Service department?
Rule changes are something that is happening all the time. We are always online and talking with our vendors finding out the newest rules and looking to see if any rule changes are coming down the line.
4. What would you say you look for the most in someone wanting to become a CSR?
Someone that is able to help the customer out with any questions and able to go above and beyond the customer's expectations. We are also looking for someone that will fit the culture that we have in the contact center.
5. We all know with work there has to be some play, tell us about some of the perks of being in the Customer Service Department.
Being able to work with people you get along with, rechargeable headsets, and playing the live version of Draw Something (also known as Pictionary)
6. What are some of the ways JustBats.com goes above and beyond to keep our customers happy?
There is nothing we won't do for the customer to make their experience with us the best experience that they have had while purchasing products online.
7. What is the best part about being a CSR at JustBats.com?
Being able to help the customer with anything they need and knowing there is nothing we won't do to help the customer out.

Every Monday we’d like you to meet someone new around here at JustBats.com. Get to know us a little better! Meet Megan! Megan works in the Creative Department and makes sure that our product videos are fresh and full of great information to make your buying experience even better! Here is what makes Megan tick.

1. How long have you worked here at JustBats.com?
I’m a couple months shy of a year.
2. What are some of your responsibilities in the Creative Department?
My main responsibility is to produce videos for our website, so I write a lot, direct shoots, upload videos, etc. If I’m lucky, I get to shoot and edit a piece, but most of the time I’m busy with other video-related tasks.
3. What are your favorite aspects of working with video and film?
Hands down shooting and editing a powerful piece. It’s amazing how video can impact a person’s life or change their world view.
4. Tell us what you enjoy most about working at JustBats.com?
I have to agree with everyone else on this one. The culture! The people here are so friendly and fun to be around. I also can’t emphasize enough how amazing the facility is. I pinch myself everyday.
5. What is your process like for coming up with scripts or content for our product videos?
I typically do research on the web or check our manufacturer’s catalogs. I also ask our product experts a lot of questions!
6. You're pretty athletic, what keeps you motivated to stay in shape and be healthy?
I’d say that sports motivated me through college. I wanted to be the best I could possibly be. Post college, I continue to stay active because I love it. I like to push myself, and I always feel great physically and mentally when I’m finished.
7. Whats your favorite memory so far from JustBats.com?
There are so many good memories that it’s hard to say. I really enjoyed our company holiday party last year.
8. Since you are a huge part of the video department here, I have to ask, what are your top 3 favorite movies?
That is so stinkin’ tough!! A League of Their Own, Million Dollar Baby, and Wall-E to name a few of MANY!
9. Tell us what you enjoy doing outside of working at JustBats.com.
Like I said before, I love being active, so I ride my road bike, run, and play sports. I also enjoy traveling, watching college football, watching movies, and spending time with those I love most.
10. What gets you laughing the most?
Sex and the City episodes, Modern Family, and my significant other

image: http://www.movie-list.com/trailers.php?id=fieldofdreams

This months Classic Baseball Movie of the Month is the famous Field of Dreams starring Kevin Costner. The movie that marked the famous line "if you build it, he will come" is about a farmer who hears a voice one day telling him to build a baseball field in his crops. The farmer, Ray Kinsella (Kevin Costner), listens to the voice and builds the field. After much dispare and financial problems, they soon discover Shoeless Joe Jackson, back from the dead, playing on the field. Shoeless Joe just happened to be Ray's dads favorite ball player. Shoeless Joe requests that Ray bring back other players to play on the new field. This is a great movie and it also packs a little history about famous players and the Black Sox scandal. If you love baseball this movie is a classic definitely worth watching or "re-watching", which is probably the case for most baseball lovers.

Every Monday we’d like you to meet someone new around here at JustBats.com. Get to know us a little better! Meet Zeff! Zeff works in the Distribution Center where all of our orders come in and get shipped everyday! Here is what makes Zeff tick.

1. How long have you worked here at JustBats.com?
Just over two years
2. So what's your job out in the Distribution Center?
I receive and process returns, handle demo products including making them live on the website and order supplies for the DC
3. How do you keep track of all the shipments coming in and orders going out?
All of the shipments coming in, with the exception of returns, have a P.O. Number and are logged in Navision. All of the returns are also logged into Navision, but use the customer's order number instead of a P.O. Number. Every day I count the number of returns we receive and use Bat 2.0 to make order notes for customers to make sure they get the correct exchange item or refund. As for the outgoing shipments, Bat 2.0 will use tracking numbers generated from UPS and FedEx.
4. What's your favorite thing about working at JustBats.com?
The culture. I love coming to work everyday because the people I work with make it enjoyable. It's hard to call it work when you enjoy what you do. Our facility is awesome as well!
5. Give us your favorite memory of something that's happened out in the Distribution Center.
One day I got a return of a DeMarini Vexxum, that wasn't even purchased from us, and it was colored all over with a sharpie. There was a note saying the customer tried to personalize his bat by giving it a wood grain finish look. I laughed for hours! We sent the guy another bat...along with a coloring book.
6. What's your favorite sport and team?
Football. Kansas City Chiefs!!
7. What kind of things do you enjoy doing outside of work?
I love to play football and basketball, work out, and be outdoors as much as I can. My girlfriend takes up a lot of my time outside of work too.
8. Give us your top three favorite movies.
Dumb and Dumber
Ace Ventura
Blow

Here at JustBats.com we take Opening Day pretty serious, but in a really fun way. Today marks the opening day for The Kansas City Royals as they play the Angels away from home. Quite a few of us are sporting our KC Royals apparel and in honor of Opening Day our chef, Nathan, made us some delicious good old fashioned ballpark food. We had hamburgers, Cracker Jacks and frosted malts. It's a great day to be at JustBats.com! Go Kansas City Royals!