Get ready for our next giveaway...
Trust us, you are going to want to sign up for this one.
Begins Monday, 4.9.2012
Get ready for our next giveaway...
Trust us, you are going to want to sign up for this one.
Begins Monday, 4.9.2012
Topics: Behind the Scenes
Everyday at JustBats.com we receive tons of awesome shout outs from our customers. Here are a few that stood out that we wanted to share with everyone!
I have ordered 2 bats from this store after doing research for my softball team. I love the information, the quality and quick service this company offers. Thank you!
Daniel - Atlanta, GA
The bat arrived promptly as promised. Just in time for my daughter to get a long double on Sunday. Looking forward to shopping at JustBats.com in the future.
Genny - Simi Valley, CA
Selection, price and shipping. Bats arrived before the estimated date. I have purchased bats from JustBats before and have had excellent service and delivery, that is why I return to your site.
Brent - Corpus Christi, TX
An Easy to use and informative website, great selection of bats, great prices, sturdy packaging and fast shipping. Add to that the customer service that responds quickly to both, changes on orders and product questions. And you have a company that I have no reservations whatsoever in recommending to anyone shopping for a bat. JustBats.com does it right!!!
Bill - Santa Clara, CA
The fact that you always seem to have the products in stock that I'm looking for, and you send it quickly.
James - Medford, NJ
Excellent service. I'm very impressed with your business. Your website allows me to make an informed purchase after reading about a bat's specifications, price, and customer reviews. I can know what's in stock and when I'll get it. Nice job.
Christopher - El Segundo, CA
Have you had an awesome experience with JustBats.com? We'd love to hear about it, feel free to drop us a line, email us at support@justbats.com, comment on the blog or Facebook or send us some tweets from Twitter. Thanks to all our customers, we hope we continue to make your bat buying experience one to remember!
Topics: Behind the Scenes
If you love baseball and enjoy using Louisville Slugger bats, then you definitely need to check out this month's Book of the Month. Sweet Spot, 125 Years of Baseball and the Louisville Slugger, written by David Magee and Philip Shirley with a Foreword by Ken Griffey Jr., is a great book that talks about the history of how the family owned Louisville Slugger business became one of the greatest names in the history of sports. This book sits comfortably on the JustBats.com library shelf so all the employees can read it and be inspired by it, and we hope you would be too.
Topics: Behind the Scenes
Working in the call center for the past 2 years, I have experience answering all kinds of questions. We have had questions ranging from the bats and gloves that we sell online to the weather patterns in central Florida. When picking up the phone, you never know what is going to be coming your way, but you are always ready to help the customer out with what they need. While talking with the other contact center representatives, these are the top five questions that we are asked. --Brett O. (Contact Center Supervisor)
1. Is this bat that is shown on your website in stock?
Every bat that we show on JustBats.com is in stock. We only show what we have in stock and ready to ship that day.
2. What is the best bat on the market?
This is a great opportunity to look over our Bat Reviews section. These reviews are updated daily and come from the customer. Every bat that we carry comes with its own reviews under the picture of the bat or on the Bat Reviews tab located at the top of each page.
3. Does this bat have a warranty?
Most of the bats purchased through JustBats.com have a 1 year warranty with the manufacturer. If anything happens with the bat within that year, you are able to send the bat back to the manufacturer and they will be able to send you a replacement.
4. What is the shipping deadline?
All orders placed Monday-Friday before 8:00pm Central Standard Time, will be sent out that night. When ordering on Saturday, all orders placed before 4:00pm Central Standard Time will be sent out that day.
5. What are the similarities for these 2 bats?
We have an awesome tool on JustBats.com that makes this very easy to do. When placing your cursor over the picture of the bat, you are able to either compare bat or do a quick view of the bat. Your are able to compare up to 4 bats at a time. When comparing bats, you are able to highlight the similarities of each bat.
These are some of the hundreds of questions that we get asked daily. If you have any certain questions that you would like to ask, please do not hesitate to call, email, chat or submit a QA to our JustBats.com Customer Experience Team!
Call: 1-866-321-2287
Email: support@justbats.com
Topics: Behind the Scenes
Every Monday we’d like you to meet someone new around here at JustBats.com. Get to know us a little better! Meet Jodi! Jodi is one of our Accountants and she makes sure that the money around here gets handled and the numbers get input correctly! Here is what makes Jodi tick.
1. How long have you worked here at JustBats.com?
I have worked here for two years
2. Tell us a little bit about what you do here at JustBats.com.
I have two main responsibilities. I work directly for Scott. That means doing whatever is needed so he can focus on growing the company. And I work for the accounting department. I mainly input invoices into NAV so they can be paid.
3. What do you like most about working at JustBats.com?
The best part about working here is the atmosphere. The people make it very team oriented.
4. As an accountant you are probably use to dealing with a lot of numbers, can that ever get overwhelming?
I don't get crushed by the numbers because I mainly input them. However, there are times I have to act like a detective to find out if an invoice is correct and if we received what we are being billed for.
5. What words of advice do you have for anyone coming into your line of work?
Be flexible to do whatever is asked of you.
6. What do you enjoy doing outside of work?
I love sports. I like both watching and playing. Mainly though, I go to my kids activities. I support them in what they are involved with.....which right now is a lot of dance.
7. Give us your favorite memory you have since working at JustBats.com.
I like Opening Day at JustBats.com. It is our own personal holiday. It is fun to have the ball park atmosphere brought into JustBats.com for the day.
8. What is your favorite sport and team?
I grew up playing softball and volleyball; but I like to watch football and baseball. KC teams are my favorites.
9. If you could live anywhere in the world, where would it be and why?
I would love to live somewhere warm year round. But I would never give up living away from the rest of my family.
10. How did you hear about JustBats.com?
Mr. Scott Hedrick told me about his company a little bit at a time. I was so impressed with his passion for his business and for those who worked for him I knew I had to take a risk to become part of his team at JustBats.com.
Topics: Behind the Scenes
So, who is this Tommy Hottovy guy that everyone around the office keeps talking about? This is a question I heard from one of our newer employees the other day, and it is a fair question. He has a jersey hanging on our wall, a big newspaper article about him; he’s all over ProVision and in the Rundown. Is he famous? The rest of the world may not know who Tommy is yet, but for this small little northland community and our family here at JustBats.com, he is our favorite son. In this article I am going to share with you who Tommy is and how he came to be our favorite son. |
Topics: Behind the Scenes
Around here at JustBats.com we live and breathe baseball, but there is no denying the passion in our hearts for other sports as well, and right now March Madness is consuming the office. Predictions, brackets and hopes and dreams make up for a lot of the talk you'll hear around JustBats.com. Of course basketball isn't the only thing people are talking about. March is an extremely busy month for us because baseball season is just around the corner and everybody is gearing up with the latest bats to start the season off right. While your busy researching which bat is going to get you the most hits and put you on base the most this season, we are busy filling orders and researching the latest and greatest in the bat world.
You will find everything you need for this upcoming season at JustBats.com and we would love to hear how your new bats are working for you coming up this season. Tell us, what are your top picks for bats this year?
Topics: Behind the Scenes, Baseball Bats
Every month we would like to introduce you to a department at JustBats.com. Each department around here plays a key role in making sure everything runs smoothly and you get your bats in a timely manner, while having a great experience shopping with us. Meet the Accounting team, this department keeps the finances straight and makes sure not a penny goes unnoticed!
1. Tell us a little bit about the Accounting team.
Right now there are four members of the accounting team, they are Jodi Smith, Mark Reineke, Pam Reynolds and Stephanie Garcia
2. What kind of responsibilities does each person in Accounting take on everyday?
The accounting department is responsible for entering payables, receivables, updating reports, bank reconciliations and many other things.
3. Are there any major challenges you face daily, weekly or even monthly with handling the financial aspects of JustBats.com?
One of the major challenges we face is making sure everything is entered and getting the month-end-close done on time.
4. What would you say you look for the most in someone wanting to join the Accounting team?
Being very detail oriented is an important quality to have in our department. Without that, the financials probably would not be very accurate.
5. We all know with work there has to be some play, tell us about some of the perks of being in accounting.
Our department is pretty small so we are a pretty close group. We all know a lot about each other and we joke around a lot.
6. Handling money can often times be overwhelming, how do you and your team stay organized?
We have good systems setup to make sure that nothing gets missed.
7. What is the best part about being on the accounting team here at JustBats.com?
We have a lot of very important deadlines in our department that require us to work very well as a team. We are always willing to help each other out to make sure that we meet those deadlines. It's great to work with a group of people that are fun to be around and that you can count on.
Topics: Behind the Scenes
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