Monday Meet And Greet: Cory W

Posted by Megan P on Mar 12, 2012 4:01:33 PM

Every Monday we’d like you to meet someone new around here at JustBats.com. Get to know us a little better! Meet Cory! Cory is one of our Order Processors so he makes sure that when you submit your payment to JustBats.com to buy that awesome new bat, it gets in our system and out the door in no time flat! Here is what makes Cory tick.

1. How long have you worked here at JustBats.com?
I have worked at JustBats.com for a little over 3 years.
2. How did you become a part of the JustBats.com team?
I was a college student that needed a job, and I had heard about the company through my step mom who actually delivers the mail here at JustBats.com.
3. Tell us a little bit about the Order Processing aspects at JustBats.com.
Anything and everything that has to do with an order will come through this desk.
4. What kind of things do you enjoy doing outside of JustBats.com?
I enjoy playing sports of any type and hanging out with friends and family.
5. Time for some school spirit, which college did you graduate from?
I graduated from Park University in 2009.
6. Obviously sports are huge around here, give us your favorite sport and team.
College: Mizzou Professional: KC Royals, and the KC Chiefs.
7. What's your favorite thing about working here at JustBats.com?
The family style atmosphere, and all of the amenities that are provided here at JustBats.com.
8. If you were stuck on an island, what are the top three things you would have to have with you?
A genie lamp would be all that I would need, because he or she would be able to make everything I wanted become a reality.
9. What is your all time favorite movie?
If I had to pick one I would probably say Tommy Boy.
10. Okay, one last thing. Any advice for people going into your field or anything related? Always try and better yourself by learning more and more things about order processing. Show that you can take on more and more responsibilities and succeed in the responsibilities you are taking on making yourself more and more valuable to JustBats.com.

Read More

Topics: Behind the Scenes

JustBats.com/Mobile

Posted by Lawrence C on Mar 9, 2012 12:34:34 PM

So it's been a couple months since the new re-design of the JustBats.com mobile site and things are looking great. We have increased traffic and increased the time users are spending on our site, which has helped improve our conversion rate. We have had a lot of good feedback from our users expressing to us how fast and and easy it is to use the mobile site, one of the main reasons that the site is so fast is that we are not using any kind of javascript framework, we are just using good old fashion vanilla javascript. One of the harder features to implement, which we have had a lot of success with, is our new three step checkout process. This feature has proven that users have an easier time ordering when the checkout process is divided up into simple, easily explained steps. Another great feature of the mobile site is on the front page, that feature is the new banner rotator that cycles through some of the great banner ad work that is developed in house here at JustBats.com. One of my favorite features of the mobile site is the the streamline feel of the site, the whole process of ordering a product has been simplified for the user to make it that much easier to order a bat from your favorite site, JustBats.com. As usual we will not stop here when it comes to developing the best user first mobile ecommerce experience, we are always trying to find ways to improve our users' experience. On that note I turn to our loyal JustBats.com audience and I ask you what are you looking for in our mobile site? Is there a feature you would like to see added, maybe videos or a way to compare products or maybe image zooming. The more feedback we get from you the better the mobile site will be.

Read More

Topics: Behind the Scenes

Classic Baseball Book Of The Month

Posted by Megan P on Mar 7, 2012 3:08:03 PM

photo credit: http://keymancollectibles.com/paperbacks.htm

Read More

Topics: Behind the Scenes

Unboxing JustBats.com

Posted by Megan P on Mar 7, 2012 12:42:42 PM

http://www.youtube.com/watch?v=ncL5TNgoqJA&feature=related

Read More

Topics: Behind the Scenes, Baseball Bats

Monday Meet And Greet: Brett O

Posted by Megan P on Mar 5, 2012 4:25:55 PM

Every Monday we’d like you to meet someone new around here at JustBats.com. Get to know us a little better! Meet Brett! Brett is our new Contact Center Supervisor and he makes sure that when you call JustBats.com with a question or a problem someone is ready and eager to help you out! Here is what makes Brett tick.

1. How long have you worked here at JustBats.com?
I have been working here for 2 years this month
2. You recently just switched positions here and got hired as the Contact Center Supervisor, can you tell us a little about that?
Everything’s been going well so far. Took a little time to get used to everything, but everything is going smoothly going into our busiest time of the year.
3. How are you liking the new change so far?
I have been extremely busy since it is the height of our busy season trying to catch up with everything. The people that I work with have been very helpful in making this transition as easy as possible.
4. Do you have any advice for anyone coming into your field of work?
I would advise them to come in with an open mind and a great attitude. We are here for the customer and will do anything to make their experience top notch.
5. Give us your favorite sport and team?
My favorite sport is basketball and my favorite team is the Kansas Jayhawks.
6. What kind of stuff do you enjoy doing outside of work?
I enjoy hanging out with friends and family, but my favorite person to hang out with is my 4 year old nephew, Brayden. I also enjoy going for a run outside, going to sporting events and concerts.
7. What's your favorite thing about working at JustBats.com?
The people that I work with and that we go above and beyond for every customer that we have.
8. As the new Contact Center Supervisor, what are you looking for in the CSRs or someone just coming on as a new CSR?
We are looking for people that have positive attitudes and look forward to helping the customer out with anything and everything that they need.
9. Give us your top three favorite movies of all time.
Pulp Fiction, Finding Forrester, and Forgetting Sarah Marshall.

Read More

Topics: Behind the Scenes

Changes in the Contact Center

Posted by Megan P on Mar 2, 2012 4:22:36 PM

After a very thorough search to find our new Contact Center Supervisor, we chose JustBats.com's very own Brett Olson. Brett has been at JustBats.com for almost 2 years as a CSR and an Order Processor, now he will be overseeing one of the largest departments in the company. Congratulations to Brett!

Read More

Topics: Behind the Scenes

George Brett Endorses JustBats.com

Posted by Megan P on Feb 28, 2012 8:52:47 AM

http://www.youtube.com/watch?v=BoIaPyzwxeo

Read More

Topics: Behind the Scenes, Baseball Bats, Products, JustBats.com Exclusives

Monday Meet And Greet: Ryan W

Posted by Megan P on Feb 27, 2012 4:11:14 PM

Every Monday we’d like you to meet someone new around here at JustBats.com. Get to know us a little better! Meet Ryan! Ryan is our Product Manager and makes sure that everything you want to buy on JustBats.com is up to par and the best of the best! Here is what makes Ryan tick.

1. How long have you worked here at JustBats.com?
I believe that June 1st of this year will be 5 years for me.
2. What is your favorite sport and team?
Depending on the season, my favorite sport is either baseball or football and my favorite team is either the Royals or Chiefs.
3. What's your favorite thing about working at JustBats.com?
The relationships that I get to have, given my position, are definitely my favorite part of the job. I get to meet and hang out with some really cool people.
4. What kind of stuff do you like to do outside of work?
I like to fish and hunt, camp, play golf, and hang out. Really anything outdoors except soccer is good with me.
5. Tell us a little bit about what you do here at JustBats.com as Product Manager?
I manage all of the products we buy and sell here. Everything on the shelves is my responsibility. We work to keep everything in stock, not spend way too much money, and be as profitable as possible.
6. How do you stay on top of what products are new and hot items?
Those relationships I mentioned earlier are a big part of staying on top of the industry. We hear about new products and hot products from our customers and our suppliers, but hearing it before anyone else goes back to the relationships.
7. Any words of advice for people going in to your line of work?
Never stop learning. I had no background in this when I started, and it was a rough start, but because of the resources I've been given and the ability and blessing to go learn it, I have become very knowledgeable in the field. I think that is possible with any field. Just go learn it, don't stop, strive to be the best in the world at whatever it is you're doing.
8. What's your favorite memory of working at JustBats.com?
My team has been on some very memorable outings, but my favorite was the time we were all at Hereford House for a happy hour meeting some time around Christmas. I'll leave out the details except for Dave acting as Santa and Jim sitting on his lap telling him what he wanted for Christmas.
9. You've been in quite a few JustBats.com images and videos, think there is an acting career in your future?
One day, after the great Jason Statham passes away, I'd like to think my looks alone would land me the role as him in his life story.
10. Because the Oscar's were on the last night, give us your favorite movie.
Probably Dazed and Confused.

 

Read More

Topics: Behind the Scenes

Monday Meet And Greet: Jeramey J

Posted by Megan P on Feb 20, 2012 6:57:09 AM

Every Monday we’d like you to meet someone new around here at JustBats.com. Get to know us a little better! Meet Jeramey! Jeramey is our Facilities Manager and makes sure that everything inside and outside the JustBats.com building is looking good and working well! Here is what makes Jeramey tick.

1. How long have you worked here at JustBats.com?
I have been employed at Justbats.com for over 8 years. I was hired when I was 16 years old, in 2003.
2. What kind of stuff do you enjoy doing in your free time?
I enjoy spending time with my family, running and playing any sport, traveling, catching a good movie, trying new restaurants, anything outdoors, and long walks on the beach at sunset.
3. As Facilities Manager, what kind of responsibilities do you undertake each day?
My team’s main focus is to create the "WOW" in every individual who walks through our facility. My responsibilities range from managing facilities expansions and interior remodel projects, to insuring our facility is immaculate and all resources/ amenities we have are working properly 100% of the time. We are constantly improving our facility and our systems.
4. Is it difficult keeping a big building like this spotless and up-to-date everyday?
In order to maintain an awesome facility like ours, you have to have good employees and great systems in place to do so. We create, monitor, and improve our systems everyday to ensure keeping our facility spotless and up-to-date is easy.
5. Everyone around here knows you're a hard worker, both on the job and training, what kind of activities do you train for?
I am always training to be a better competitive distance runner. I love to race marathons and half marathons all across the country. I also train at Title Boxing, and do several other cross training sports/ activities like Racquetball, Swimming, Biking, Dodgeball, and Volleyball. I grew up playing Baseball and Wrestling.

I am currently in the process of obtaining my CFM (Certified Facilities Manager) designation, and am taking courses right now to achieve it. At JustBats.com we are all highly encouraged to pursue further education and self improvement.
6. On a long run, what keeps you motivated to push through every mile?
I’ll think about the countless individuals who are physically handicapped and will never be able to run, but would give everything to someday get to experience it. I’ve been blessed with a unique gift and run for everyone who can’t.
In the last 6.2 miles of the marathon, I’ll dedicate each mile to someone. Knowing you are running for them, really helps push past the toughest part of the race and finish strong.
7. What drives you to want to stay in shape?
Four years ago I was over 20% body fat and couldn’t run 2 easy paced miles without stopping to walk. I finally woke up one day and decided to never be out of shape in my life again. Since then, I’ve lost 35 pounds and workout everyday of the week. My goal is to beat the Kenyans one day in the Marathon and Half Marathon Events. Right now I am striving to qualify for the 2016 Olympic trials in the Half Marathon. If you set your goals high, you’ll always be hungry for more!
8. Just so we can know you a little better, what's the last thing you listened to on your iPod?
The current audio book I am re-listening to is Dale Carnegie's “How to Win Friends and Influence People”

The last song I listened to was either “More” by Usher or “The River” by Garth Brooks.
9. What's your favorite thing about working at JustBats.com?
I’ve literally grown up right along with the company, and have had the privilege to experience first hand all of the amazing growth and accomplishments JustBats.com has made throughout the years. I love our company culture and core values that we truly do live each and every day. The fact that every employee is heard and has a chance to make a difference sets us apart from everyone else.
10. Tell us what you're currently training for? Anything awesome for 2012?
I am currently training for the 116th annual Boston Marathon which I’ll be racing in April. I’ll then focus my training towards increased speed in the Half Marathon. I’ll be racing in Missouri, Kansas, Nebraska, Massachusetts, Illinois,Texas, California, Florida, and possibly New York this year.


Read More

Topics: Behind the Scenes

Some Baseball Love For JustBats.com

Posted by Megan P on Feb 14, 2012 3:56:27 PM

Well it's Valentine's Day and we don't want to get all sappy on you, but around JustBats.com we all share a few things in common; a love for our customers, a love for what we do and of course a love of baseball. JustBats.com wants to hear from you and what you love about baseball. It could be a love for a favorite bat, a great baseball/softball memory you have had, an awesome play you made or anything you can think of related to baseball and softball. Write up your story, attach some photos and if we love what you have to say, it will probably get published! From all of us here at JustBats.com we wish everyone a Happy Valentine's Day!

To submit your story email it to Joey at jgross@justbats.com.

Read More

Topics: Behind the Scenes